Privacy Policy

1. Who We Are

Nexovant Ltd. is a Nigerian technology and real estate company operating a real estate marketplace platform accessible at nexovant.casa. We are the data controller for personal information collected through our platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: name, email address, phone number, profile photo, and role (landlord, tenant, agent, advertiser).
• KYC / Identity Verification: government-issued ID and selfie verification photos for verified agent/user status.
• Property Listings: property descriptions, location coordinates, amenities, rental prices, and photos.
• Payment Information: bank account details for payouts and withdrawals (processed securely via Paystack).
• Communications: messages sent through our in-app messaging system.
• Support Enquiries: correspondence submitted via our contact forms or support channels.

2.2 Automatically Collected Information & Log Files

• Log Files: Like most standard website servers, Nexovant uses log files. This includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends and administer the site.
• Device & Usage Data: Operating system, device screen resolution, preferred language, and interaction events.
• Push Notification Tokens: Web push credentials for instant updates (PWA).

3. Google AdSense & Third-Party Advertising Policy

We use Google AdSense and third-party advertising companies to serve advertisements when you visit our website.

• Third-Party Vendors: Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to nexovant.casa or other websites.
• DoubleClick DART Cookie: Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
• Opting Out of Personalized Advertising: Users may opt out of personalized advertising by visiting Google Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting aboutads.info or the Network Advertising Initiative.

4. Cookies & Web Beacons

Nexovant uses cookies to store information about visitors' preferences, record user-specific information on which pages the user accesses or visits, and customize web page content based on visitors' browser type. You can manage or disable cookies through your individual browser options. Detailed guidance is available in our Cookies Policy.

5. How We Use Your Information

We use the data collected on Nexovant to:

• Provide, maintain, and enhance the Nexovant marketplace.
• Facilitate direct landlord-tenant communication and shortlet reservations.
• Verify identity and ensure trust and safety across all property listings.
• Deliver relevant property recommendations and marketplace alerts.
• Prevent fraud, spam, and illicit activity.
• Serve relevant, non-intrusive advertisements in compliance with Google publisher policies.
• Comply with applicable legal, accounting, and regulatory obligations in Nigeria.

6. Legal Basis for Processing (NDPR & GDPR)

We process personal data in full compliance with the Nigeria Data Protection Act (NDPA) and NDPR regulations on the following bases: contractual necessity, legitimate business interests (platform security and service improvements), compliance with legal obligations, and user consent.

7. Data Retention & Security

Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by Nigerian financial and statutory regulations. We employ end-to-end HTTPS/TLS encryption, secure database hashing, and restricted administrative controls. No transmission method over the internet is 100% infallible, but we adhere to industry best practices.

8. Your Privacy Rights

Under applicable data protection laws, you possess the right to:

• Request access to copies of your personal data.
• Request correction of inaccurate or incomplete information.
• Request erasure of your account and personal records.
• Object to or restrict specific data processing activities.
• Request data portability in a machine-readable format.

To exercise any of these rights, please contact our Data Protection Officer at privacy@nexovant.casa.

9. Children's Information

Protecting children's privacy online is paramount. Nexovant does not knowingly collect personally identifiable information from children under the age of 18. If you believe your child has provided personal information on our website, please contact us immediately so we can promptly remove such records.

10. Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy, please contact us at:

• Entity: Nexovant Ltd.
• Official Website: https://nexovant.casa
• Privacy & DPO Email: privacy@nexovant.casa
• General Support: support@nexovant.casa
• Head Office: Lagos, Nigeria